Refund Policy

Refund Policy

Clients who have not used their online subscription can request a full refund, less a $10 processing fee, up to 60 days after the date of purchase. Clients who have activated their online subscription can request a refund up to 60 days, less $0.30 per question for any self-created exams and a $10 processing fee.

Clients who have activated their Practice Exam(s)/Pre-Created Exam(s) are not eligible for a refund.

Clients who purchased a course or a product that includes a video course and have not accessed it can request a full refund, less a $10 processing fee, up to 60 days. Clients who have accessed their course can request a refund up to 60 days, less video modules accessed and a $10 processing fee.

Delivery Policy

Online subscriptions are available immediately upon purchase.

How To Contact Us

Should you have other questions or concerns about these refund policies, please email customer service.